In part 2 of this session, attendees will learn about emotional self-regulation and how to use this to co-regulate an upset person and how to use scripting and other staff developed interventions to manage clients and families in crisis. Attendees will learn techniques to manage emotions and frame actions in a positive light. Videos will be used to share scenarios and promote discussion. Presenter: Charles O’Donnell, RN, MS, FNP, CMHN
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