How can we help?

Learn everything you need to know about creating and managing your Health Workforce Collaborative account.

Step 1: Visit the Sign-Up Page: Go to https://hwcollab.org/join/healthcare-workers/signup/

Step 2: Enter Your Information:

    • Fill in your First and Last Name 
    • Enter your Email  (Note: most users enter their work email because their use of the Health Workforce Collaborative is for professional purposes. You can, however, use a personal email if you want to preserve access when and if you leave your organization in the future). 

Step 3: Consent to Communications:

    • Check the box to consent to receive email communications from the Collaborative, allowing you to remain informed of important updates and information. 

Step 4: Complete the Sign-Up Process:

    • Click the Sign-Up button to submit your information and create your account

Once you’ve completed these steps, you’ll receive a confirmation email. Follow the instructions in the email to verify your account and get started promoting your organization on the Health WorkForce Collaborative.

The Health Workforce Collaborative will ask you for your name, job title, and email address.

Email Verification: After creating an account, you will receive an email with the next steps for verification enclosed.

Check Your Inbox: Open the email and follow the instructions to verify your account.

Didn’t Receive the Email?: If you do not receive the verification email within a few minutes, please check your spam or junk folder.

Resend Verification Email: If the email is still missing, click here to request a new verification email.

The Health Workforce Collaborative does not currently allow you to create an account via your Google or Facebook account. For now, please create your account using your name, email, and job title. 

Note: most users enter their work email because their use of the Health Workforce Collaborative is for professional purposes. You can, however, use a personal email if you want to preserve access when and if you leave your organization in the future.

No; the Health Workforce Collaborative is a free resource and tool. However, certain solutions in our marketplace may have fees associated which are set by the partners or providers that administer them.

Step 1: Go to the Login Page:

Step 2: Initiate the Password Reset Process:

    • On the login page, find and click on the “Lost your password” link at the bottom.

Step 3: Request a Password Reset Link:

    • Enter your username or email address (the email you used to create your account)  in the provided field. 
    • You will receive an email with a link to create a new password.

Step 4: Reset Your Password:

    • Open the email and click on the link to reset your password.
    • Follow the instructions to create a new password for your account.

Troubleshooting: If you do not receive a password reset email:

1: Check your junk or spam folder.

2: If you still do not see it in your junk or spam, it is possible that your organization’s IT has set safety settings that are blocking emails from arriving in your inbox. This is not uncommon and is a security measure. If you believe this is the case and you are trying to reset your password, please contact [email protected] to receive manual password assistance from a technical support specialist.

3: Alternatively, you may forward this issue to your IT team.. Inform them that you believe emails from the Health Workforce Collaborative may be getting blocked or flagged; ask that they “whitelist” emails from [email protected].

Step 1: Go to Profile Settings

    • Log in to your account.
    • Click on Profile Settings

Step 2: Click the Pencil Icon Labeled “Edit Information”

Step 3: Enter Your Updated Personal Information

    • In the provided fields, enter the information you wish to update.

Step 4: Click Update

    • Once you’ve entered your updated information, click the “Update” button.

Step 1: Go to Profile Settings

    • Log in to your account.
    • Click on Profile Settings

Step 2: Click the Lock Icon Labeled “Change Password”

Step 3: Enter Your New Password

    • In the provided fields, enter your new password.
    • Re-enter the new password in the confirmation field to ensure accuracy.
    • Be sure to use a strong and unique password to keep your account secure.

Step 4: Click Update

    • Once you’ve entered and confirmed your new password, click the “Update” button.

Can’t find what you’re looking for?

We can help with any questions you may have. Mon-Fri, 8am-4pm ET.

Call (800) 516-9693 or email [email protected].