Recruiting and Retaining a Diverse Direct Care Workforce: Key Considerations for Long-Term Services and Supports Providers
To meet client needs, long-term services and supports (LTSS) providers must be responsive to diverse cultural beliefs and values—that is, culturally competent. One step towards delivering culturally competent LTSS is recruiting a direct care workforce that reflects many aspects of diversity, such as race, ethnicity, language, sexual orientation, faith, and country of origin.