Tag: Long-Term Services and Support

Cultural competence – the ability to work effectively in cross-cultural situations – is a key part of establishing trust and respect between direct care workers and their clients.

A diverse workforce, particularly when direct care workers’ cultural and linguistic backgrounds match their clients’ backgrounds, is important for providers committed to addressing the needs of the increasingly diverse population of individuals using LTSS.

Currently, immigrants fill health care workforce shortages, providing disproportionate amounts of care overall and particularly for key shortage roles such as rural physicians.